CARUFFOTOS FAQs
Our standard method of delivery is the 48HR postal service (2-3 working days) with the option of upgrading to the 24HR service (1-2 working days), on larger sized items and orders a courier will be used.
If an order or part of an order arrives damaged or for some reason is not to your satisfaction, please get in touch with us with your order number and we will attempt to resolve the issue with you. Knowing that you’re completely satisfied with your order is our main objective.
Due to the speed of our servers and production, we do not offer cancellations. Once an order has been placed it is not possible to retract or edit any order.
Information about our production and delivery times can be found here.
All major debit and credit cards are accepted.
Unfortunately, this is something we cannot offer. We can offer to send the whole order to one different address than the payment address.
There is no branding on any of our prints.
All the canvases we produce come with wall hanging kits which we already fix to your canvas and therefore all you need to do is hang your canvas on your home or office wall.
Yes, our VAT number is 655 8790 83 and all our prices include VAT where applicable.
We currently only ship to the UK.
If after 30 days your order does not arrive, please get in touch and we will gladly be of assistance.
Our minimum order value is £5.00.
In the unlikely event that we cannot fulfil your order we will refund your credit/debit card in full. We do not offer any refunds for delayed or lost orders.